Up to 80 million Anthem insurance members and former members, including UC students, faculty, staff and retirees, as well as their dependents, are at risk of data theft as a result of the external cyber attack that the company disclosed on Feb. 5. The data breach compromised the members’ personal information, including names, birth dates, addresses, phone numbers, email addresses, Social Security numbers and employment information.
RESOURCES
- (Spanish)
- FAQ:
- FAQ: (Spanish)
- Call Anthem: (877) 263-7995 (toll-free)
- UCnet: "
Here are five things you need to know, compiled from and the , as well as Anthem:
• UC offered Anthem coverage in a number of plans (Anthem Blue Cross PPO, Anthem Blue Cross PLUS, Anthem Lumenos, Core, Core Medicare, Anthem Blue Cross Medicare PPO and High Option Supplement to Medicare) from 2003 to 2013, and contracted with Anthem for the Student Health Insurance Plan, or SHIP, on all campuses from August 2011 through July 2013. Today, ºÙºÙÊÓƵ is affiliated with Anthem only for students’ vision coverage. (Anthem does not have students’ Social Security numbers.)
• Anthem’s investigation to date indicates the attack did not target or compromise banking or other financial information, or medical information, such as claims, test results or diagnostic codes.
• Anthem is offering identity theft repair assistance and credit monitoring services to members and former members dating back to 2004. The services are free for 24 months and should be accessed only by going to one of these two websites: or , the latter in Spanish, or by calling this toll-free telephone number: (877) 263-7995. Each website includes an FAQ: and .
• Anthem sent emails the week of Feb. 16 about the services and how to access them, but only to members who provided their email addresses and consented to receiving such information. Anthem is working to identify all the members whose data was accessed and will send letters to those members in the coming weeks.
• Beware phishing scam emails that may try to get you to click on other links. One such email scam has already been identified; the email, complete with the Anthem logo, included an offer to sign up for a year of credit card protection. Do not click, do not sign up! You should also beware of scam phone calls.
Media Resources
Dave Jones, Dateline, 530-752-6556, dljones@ucdavis.edu